Thank you for shopping at Zorins Technologies!

We want to ensure your complete satisfaction with your purchase. If you're not entirely happy with your order, we offer a hassle-free exchange and return policy.

Exchange Policy

You may exchange a product within 15 days of purchase if it is:

• Defective or damaged.

• Incorrectly shipped.

To initiate an exchange, please contact our customer support team at info@zorinstechnologies.com  or +966 11 2699910. You will need to provide your order number and a detailed description of the issue.

Return Policy

You may return a product within 8 days of purchase for a full refund if it is:

• Unopened and in its original condition.

• Not a personalized or custom item.

To initiate a return, please contact our customer support team at info@zorinstechnologies.com or +966 11 2699910. You will need to provide your order number and a reason for the return.

Return Process

1. Contact Customer Support: Reach out to our customer support team to obtain a return authorization number (RA number).

2. Package the Item: Carefully pack the item in its original packaging, including all accessories and documentation.

3. Ship the Package: Ship the package to the return address provided by our customer support team. Please ensure the package is insured and trackable.

4. Refund Processing: Once we receive and inspect the returned item, we will process your refund. Refunds are typically processed within [Number] business days.

Shipping Costs

• Exchange: You are responsible for the shipping costs of returning the item. We will cover the shipping cost of sending the replacement item.

• Return: You are responsible for the shipping costs of returning the item.

Exceptions

Certain items, such as personalized or custom products, may not be eligible for return or exchange. Please contact our customer support team for specific inquiries.

Please note: This policy is subject to change. We recommend checking our website for the most up-to-date information.

By placing an order with Zorins Technologies, you agree to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer support team.